Last Updated: Oct-2024
Welcome to JunkIsRemoved. We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://junkisremoved.com or use our services. Please read this policy carefully. By using our services, you agree to the terms of this privacy policy.
1. Information We Collect
We may collect information about you in a variety of ways, including:
1.1. Personal Data
- Contact Information: Name, email address, phone number, and mailing address.
- Billing Information: Credit card details, billing address, and other payment-related information.
- Location Information: Your address or area when scheduling a service for junk removal.
1.2. Non-Personal Data
- Device Information: IP address, browser type, operating system, and device type.
- Usage Data: Pages viewed, the duration of visits, and other usage statistics.
2. How We Use Your Information
We use the collected information to:
- Provide, maintain, and improve our services.
- Process transactions and manage billing.
- Send notifications, updates, and other essential information.
- Improve user experience and customer support.
- Conduct marketing, surveys, and promotional communications (with your consent).
3. Sharing Your Information
We may share your information in the following situations:
- With Service Providers: To perform services such as payment processing, data analysis, and customer support.
- For Legal Reasons: To comply with U.S. laws, legal processes, or government requests (e.g., subpoenas, court orders).
- With Your Consent: For marketing and promotional purposes when you have opted-in to receive such communications.
4. Data Security
We use administrative, technical, and physical security measures to protect your personal information. However, please be aware that no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.
5. Your Privacy Rights
5.1. U.S. Privacy Laws
JunkIsRemoved operates under U.S. privacy regulations, including the California Consumer Privacy Act (CCPA), which, while specific to California, serves as a standard for many U.S. businesses. Under the CCPA, customers have the following rights:
- Right to Know: You can request details about the information we collect, including how it is used and shared.
- Right to Access: You can access the information we have collected about you.
- Right to Delete: You can request that we delete personal information collected from you.
- Right to Opt-Out: You can opt out of the sale of your personal information.
Note: JunkIsRemoved does not sell your personal information to third parties.
5.2. Washington State Privacy Laws
While Washington does not have a comprehensive privacy law like the CCPA, businesses must comply with regulations concerning data breaches, secure data handling, and general consumer protection laws. We are committed to following these guidelines to protect our customers’ information.
6. Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect information from children. If we become aware that we have inadvertently gathered information from a child under 13, we will promptly delete such data.
7. Links to Other Websites
Our website may contain links to other sites that are not operated by us. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their privacy policies when you visit them.
8. Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of our services after any changes indicates your acceptance of the new policy.
9. Contact Us
If you have questions or concerns about this privacy policy or our privacy practices, please contact us at:
JunkIsRemoved
Address: 21207 125th Ave SE, Kent, WA 98031, USA
Phone: (253) 678-5114
Email: tomstrongkent@gmail.com
U.S. Privacy Laws to Note for Kent, WA
While Washington State does not yet have its own comprehensive privacy law like the CCPA or GDPR, businesses must still comply with various regulations, including:
- Federal Trade Commission (FTC) Act: Prohibits unfair or deceptive practices. Businesses must ensure that their privacy statements are accurate and reflect their actual practices.
- Data Breach Notification Law (RCW 19.255.010): Requires businesses to notify Washington residents of data breaches if their personal information is compromised.
- Children’s Online Privacy Protection Act (COPPA): Governs the online collection of information from children under the age of 13.